Privacy Policy
Last Updated: January 25, 2026
@ Nails ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and share information, particularly in relation to our RCS and SMS messaging services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, and appointment history.
- Messaging Data: When you communicate with us via RCS or SMS, we collect the content of your messages, date/time stamps, and your phone number.
2. How We Use Your Information
We use your information to:
- Manage appointments and check-ins.
- Send you RCS/SMS messages regarding appointment reminders, wait times, and exclusive promotional offers (e.g., Lucky Spin rewards).
- Comply with legal obligations.
3. Information Sharing
Strict No-Sharing Policy: We do not sell, rent, or trade your personal information to third parties.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Opt-Out of Messaging
You may opt out of receiving RCS or SMS messages from us at any time by replying STOP to any message we send. You will receive a final confirmation message, and then no further messages will be sent.
5. Contact Us
If you have questions about this policy, please contact management at our San Luis Obispo location.